Terms & Conditions For Promotional offers
This page tells you the terms and conditions on which We offer with our promotional offers. Offer codes can expire at anytime unless otherwise stated on the offer marketing, one code per order only.
1. Next Day Delivery - This promotion is available only if selected at check out, this is optional and at a chargeable rate. We have a number of options available at check out, please see our shipping page for further information.
2. £10.00 Gift Cards - There is a minimum spend on these gift cards of £40.00. The Gift Card that state "SmartNutrition" are only used to be used on the SmartFood. Delivery charges will occur on these orders. This voucher cannot be used to claim the 1KG sample bags.
3. Puppy Packs - This promotion is available online and is limited to one per customer, we will cancel your order if we see more than one order, the promotion is for new pet owners, and should not be claimed by breeders or implanters. content of the packs are random, the pictures on our voucher are for illustration purposes only. The list of content are there as a guide to show you what maybe received in a puppy pack, this is not guaranteed to all be sent with your puppy pack. You will not be entitled to the puppy pack if you are on a ONE TIME plan, you need to be registered on the UNLIMITED PLAN, to take advantage of this promotional offer. There is a delivery charge attached to every puppy pack redeemed.
4. SAMPLE food code - This promotion is limited to one per customer, we have the right to withdraw the promotion if you are abusing the service at any time. One per customer is one per registered account on our system, if we notice more than one account under the same name or address we can withdraw the promotional offer. There is a £2.99 delivery charge on every order, orders are sent via standard delivery within 2 - 5 working days.
5. Gift Vouchers - You can only use one gift card/voucher per order, therefore, if you have a £5.00 and a £10.00 voucher you can only use one per order. There is currently no min spend on the £5.00 vouchers (as of 30.3.2020) However, you cannot purchase sample bags with these promotional gift cards.
6. £100 Training Voucher - You can only use this voucher on the ONE to ONE Fertility course or when booking all three courses as a bundle offer. This cannot be used on a £120 micro-chipping course, £390 micro-chipping course, £500 fertility course or £360 ultrasound course.
7. Only one offer can be used per checkout, offers cannot be combined, therefore, if you buy a sale product, which may have a previous offer attached, the previous offer will be invalid, you cannot use a promotional code on our sales products.