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COVID 19 UPDATE: Booking A Course? Or Placing An Order? Find Out The Latest Here...
COVID 19 UPDATE: Booking A Course? Or Placing An Order? Find Out The Latest Here...

COVID 19 UPDATE

 

CURRENT STATUS: TIER 3 ANNOUNCEMENT

UPDATED 11:59AM 21/10/2020

With increasing Government guidance around how to stay safe, we wanted to keep you up to date with what we are doing as a business to protect you and all of our amazing SmartBreeder team, and show that although we are going through unprecedented times, we are working together to keep our distance and stay safe whilst continue to deliver exceptional service both on course days and to our online customers.

 

Courses

Following the move into Tier 3 in Greater Manchester from 23rd October, we will try deliver all courses scheduled and we are working hard on contacting all customers to inform them of any changes to their course date/time. If you have not heard from us, then please attend your course as normal.

As we are classed as Further Education, our courses are allowed to continue providing the below preventions are implemented:

1) Minimise contact with individuals who are unwell by ensuring that those who have coronavirus (COVID-19) symptoms, or who have someone in their household who does, do not attend the courses.

2) Use of face coverings if distance between others is less than 2 metres. Face masks available at the site entrance and in all units on site.

3) Clean hands thoroughly more often than usual. Hand sanitiser available throughout the premises at all frequent touch points.

4) Ensure good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach.

5) Introduce enhanced cleaning, including cleaning frequently touched surfaces often, using standard products such as detergents. Entire premises to be cleaned every evening with a deep clean before and after on-site course days.

6) Minimise contact between individuals and maintain social distancing wherever possible. Students should also be supported to maintain distance and not touch staff and their peers where possible. This will not be possible for some students with complex needs and it is not feasible in some sites where space does not allow. Doing this where you can, and even doing this some of the time, will help. When staff or students cannot maintain distancing, we will reduce the risk by keeping students in the smaller, ‘class-sized’ groups.

7) Where necessary, wear appropriate personal protective equipment (PPE).

8) Engage with the NHS Test and Trace process. All course attendees must check in using the NHS Test and Trace QR code displayed at the site entrance and throughout the premises. This requirement applies to any establishment that provides an on-site service and to any events that take place on its premises. For any assistance in doing this please do not hesitate to ask any staff member on site.

9) Manage confirmed cases of coronavirus (COVID-19) amongst the education setting community.

10) Contain any outbreak by following local health protection team advice.

Along with the above, every morning a COVID-19 risk assessment is taken to determine if we can safely continue to deliver exceptional course days. According to Government advice, off-site courses can still take place providing they are also in line with the protective measures stated above.

 

Online Orders

Our warehouse team continue to operate as normal, whilst adhering to social distancing with reduced staffing, staggered breaks and additional break time to maintain hand washing, along with sanitisers being available throughout the warehouse and at all high touch point areas. Whilst there are no delays with our despatch team please be mindful that couriers may operate a delayed service in certain areas due to locale restrictions and potential understaffing, however, this is a rare occurrence.